Data & Privacy Notes

Roast Loop Courier follows the principles of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains what information we collect, how we use it, and how you can control or remove it.

Information We Collect

We collect only essential personal details to process orders and communication — your name, delivery address, contact number, and email address. If you use our online form, those fields are stored in a secure mail system for the sole purpose of completing your delivery or answering your enquiry.

How Data Is Used

Personal data is used strictly for order processing, confirmations, and operational communication. We do not share or sell data to third parties. Analytics cookies record anonymous visit data to help us understand which pages work well, but they do not identify individual visitors.

Data Storage and Retention

All collected data is stored on secure UK-based servers with encrypted backups. Order details are kept for a minimum legal period of six months for tax and service reference, after which records are anonymised. Email communication may be retained for reference if it relates to an ongoing service request.

Your Rights

You have the right to access, correct, or erase your personal data. You may also request a portable copy or restrict processing in certain situations. To make a request, please email [email protected]. We reply to all data enquiries within one calendar month.

Security Measures

Our website uses HTTPS encryption for all data transfer. Access to stored information is limited to authorised team members directly involved in customer operations. We review internal procedures annually to ensure compliance and awareness.

Contact

Roast Loop Courier
18 Norfolk Street, Sheffield S1 2JB, England
441 114 728 593
[email protected]

Updated: November 2025